Avast Business Premium Remote Control – Unlimited Concurrent Sessions is a high-capacity remote support tool designed for businesses and managed service providers who need unrestricted, instantaneous remote access across multiple endpoints. It is part of the Avast Business Hub platform and integrates seamlessly with the same agent, making deployment and management efficient.
This solution empowers IT teams to connect to Windows and macOS devices from anywhere, transfer files, chat with users, capture sessions, and audit all activity — while supporting unlimited concurrent sessions, unlimited session length, and unlimited number of admins. These capabilities help reduce support costs, accelerate response times, and boost overall productivity for distributed, remote or hybrid work environments.
Pros:
- Unlimited concurrent sessions allow multiple devices to be accessed at the same time — ideal for large teams or rapidly scaling businesses.
- Unlimited session duration and number of sessions per month ensure there are no artificial constraints on support operations.
- Deep remote-control features: file transfer, chat, screen sharing, session recording, whiteboard tools, multi-monitor support, blank screen function for privacy, and full audit logs.
- Integration with the Avast Business Hub means unified agent deployment and centralized management for endpoints.
- Robust security with end-to-end encryption protecting remote sessions.
Cons:
- Focus is on remote support and endpoint access — it is not a full endpoint protection suite by itself; you’ll need to ensure antivirus/EDR are also covered.
- Some setup and configuration (especially for large-scale or multi-tenant environments) may require IT expertise to fully leverage the feature set (audit logs, whiteboard, multi-monitor, file transfer controls).
- While the unlimited tiers remove many constraints, licensing cost may be higher compared to single-session options or basic remote support tiers.
System Requirements:
| Component | Minimum Requirements |
|---|---|
| Operating System (Client/Host devices) | Windows 11; Windows 10 (Pro/Education/Enterprise); Windows 8/8.1 (excluding RT & Starter); Windows 7 SP1 (requires KB3033929) – 32-bit or 64-bit. Also Mac OS devices supported. |
| Processor | 1.5 GHz Intel Pentium 4 or equivalent processor (supports SSE3) or ARM support on macOS. |
| RAM | 1 GB minimum. |
| Hard Disk Space | 2 GB free space. |
| Internet Connection | Required for download, activation, and remote sessions. |
| Firewall/Ports | TCP ports 80 and 443 must be open for Remote Control communication. |
| Other Requirements | Installation of Avast Business Agent; on macOS, screen-recording and remote-control permissions must be allowed. |

